Emotional Intelligence (EQ) is how you stand out in an AI-driven world.

This OnDemand Certificate is designed to help young people and working professionals at every stage of their journey understand themselves—and those around them—better.

Also Available: Live Speaking & Workshops

Taught by Dr. Jenny Woo (email [email protected] for quote)

Northern Trust
Harvard University
Pretend City

What Organizations Say about Dr. Woo's Workshops

Emily Williams, Director, Harvard University

Jenny gave a wonderful workshop to more than 300 Harvard Graduate School of Education alumni and students on Emotional Intelligence and its role in career readiness. She is an engaging speaker who combines actionable recommendations backed by the latest research in this field. Our audience was captivated by her session and have since requested additional sessions with Jenny to build off the knowledge they gained from her first session. I would highly recommend Jenny for any audience that could use some time devoted to thinking about their emotional intelligence and how it shows up in their daily lives.

Newton Cheng, Director of Health & Performance, Google

Jenny did a daylong workshop on EQ for my team at Google. It was engaging, informative (with lots of research I hadn't heard elsewhere), and very practical. Furthermore, do to her diverse experience, Jenny is very aware of the broader business context, and can speak from a place of knowledge and experience on how her concepts should apply in the business world.

Thania Villatoro, Global Strategic Programs, Accenture

It was a delight to have Jenny Woo speak with our Accenture community about the importance of Emotional Intelligence (EI) in an age of Artificial Intelligence. Her expertise and insight was helpful to consider in leading teams through change, at individual and organizational levels. Jenny’s experience working within both corporate business and academia research results in relevant examples on how to apply and grow EI for better business outcomes and cultivating connected teams. Jenny is an engaging speaker who is both confident and approachable. After the event, a handful of us sat around a table with her for nearly an hour discussing other real-life examples, implications, and ways to further apply her EI concepts! I recommend Jenny Woo to anyone looking to expand Emotional Intelligence awareness and strength within their organization, or individually as a leader. She is a true expert and professional, and a pleasure of a person.

Johnny Lee, Senior Manager, Hyundai Capital America

I had the privilege of collaborating with Jenny for an emotional intelligence and mental health awareness event at our company. I must say it was an outstanding and enlightening experience. Jenny truly demonstrated her expertise in these areas, and the feedback from our employees was overwhelmingly positive. Jenny had a unique ability to connect with the audience, making a complex and often sensitive topic genuinely engaging. Her insights and guidance resonated with everyone, and the wealth of compelling data and real-world examples that made the topic more tangible for all of us. This approach ensured that everyone left with a clear understanding of the importance of emotional intelligence and mental health awareness in the workplace. I highly recommend Jenny to any organization seeking to enhance the emotional intelligence and mental health awareness of their employees.

Laura Egan, SVP Finance, Edwards LifeSciences

I thoroughly enjoyed collaborating with Jenny at a recent Device Alliance event, where Jenny served as a panelist providing insights and recommendations to help women turn obstacles into opportunities. Jenny was a passionate and engaging speaker, and her real-world examples of breaking down barriers were very helpful for women exploring how to advance their careers.

Ellen Pais, Executive Director, Pretend City Children's Museum

Jenny was a speaker on the Resilience Panel at the Pretend City Start Smart Luncheon in March 2023. To say she was a speaker is such an understatement. Jenny was phenomenal! She is so smart and shares her great knowledge in the most accessible ways. She commands presence in the most warm and inviting way. Everyone on the panel loved working with and learning from her. She is sincere and generous with her time and her wisdom. I highly recommend Jenny as a speaker or panelist. I can't wait to find the next opportunity to work with her!

Louann Carlomagno, Ed.D., Superintendent, Hillsborough City School District

Dr. Woo is a fantastic presenter focused on emotional intelligence and resiliency. These topics are of great importance as we work to create a level of normalcy for our students post-pandemic. Her presentation was well received by the audience and certainly had an impact on the educators in attendance as well. I highly recommend her!

Jeff Weiner, Director of Public Policy, Jewish Family and Children’s Services

Jenny and I worked together to host social-emotional learning (SEL) workshops for Bay Area parents. I relied on Jenny's expertise to educate parents on the principles of SEL, guide them in taking tangible action, and answer their (often difficult) questions. Jenny was thorough, professional, and delivered engaging presentations that surpassed even our expectations. I would gladly partner with Jenny again and recommend her to anyone considering doing the same.

Brian Brown, Assistant Director, UC Berkeley

Dr. Jenny Woo doesn't just deliver content; she crafts high-quality, high-impact learning experiences that redefine how we understand and utilize emotional intelligence. Having previously experienced one of her workshops at the EAOP Leadership Development Institute, I knew our college advisers were in for a real treat. Dr. Woo's workshops are distinguished by her ability to blend theoretical knowledge with practical application seamlessly. Dr. Woo has an infectious passion for fostering inclusivity and bringing together people and resources. Workshop aside, I had the opportunity to engage in some casual conversation with Dr. Woo, and it was clear that her work and passion for emotional intelligence were not simply in the dissemination of knowledge but also in the opportunity to foster meaningful connections with those she meets and works with.

Anne Brocchini, Global Advisor, ZS

Jenny Woo was the perfect speaker to kick off this year's Culture Summit! Her thought-provoking talk on the importance of emotional intelligence in leadership really resonated with me. I was blown away by the depth of her research and the practical tools she provided for developing this essential skill. Her card decks, such as the 52 Coping Skills and 52 Essential Relationship Skills, are game-changers and I can't wait to incorporate them into my own work. Jenny's engaging and approachable style made the talk feel like a conversation with a trusted friend, and her ability to connect with the audience was truly impressive. She has a gift for making complex concepts accessible and actionable, and her passion for her work is infectious. I highly recommend Jenny Woo as a speaker for anyone looking to tap into the power of emotional intelligence and take their leadership skills to the next level.

Shareable certificate awarded upon completion. May qualify for CE units.

Unique Course Features:

  • Self-assessments on EQ, resilience, and belonging,
  • 100 prerecorded lectures,
  • Real-world experiences and examples,
  • Applicable exercises to improve your life,
  • Clever strategies to build good habits (see 52 Essential games).

Certificate Structure (see full curriculum below):

  • Self-Awareness
  • Self-Management
  • Social Awareness
  • Relationship Skills
  • Personal Branding

Valuable Takeaways:

  • The art and science of emotions
  • How to stand out in a job interview
  • How to harness emotions for purpose and resilience

Gain the knowledge, skills, and strategies to succeed.

What Students Say

Helped Me to Build More Meaningful Relationships

Jamir, Civil Engineering

“The class has been really beneficial to me since it helped me understand what my emotions are and how to deal with them. This class also helped me build confidence, which improved my communication skills and how I can communicate those emotions to the people around me, which in turn helped build more meaningful and deep relationships.”

How to Make Emotions "Work for Us" Not "Against Us"

Alba Chavez, EMBA

It is my sincere pleasure to highly recommend Professor Jenny Woo. I just completed her Emotional Intelligence course and found it to be invaluable. Among other things, she taught how we can recognize and understand emotions in ourselves and others AND how we can use this knowledge to make our emotions "work for us," instead of "against us." This knowledge allows one to better manage our behavior and our relationships by learning the skills to respond in a more effective and intelligent way. Jenny's teaching method is very genuine and inclusive. She created an environment where we felt comfortable sharing real-life experiences and going over coping mechanisms on how to better handle difficult situations."

Helpful for Self-Discovery

Suzzy, Criminology and Law

"This program really helped with a lot of self-reflection and personal growth, especially since I sometimes feel lost in my personal identity. This program helped me rediscover myself and figure out what works for me.”

Essential Tools for Overcoming Negative Emotions

Damian, Computer Science and Engineerin

“I was going through a pretty rough time and this course gave me the tools to overcome a lot of the negative emotions I was feeling. It helped me really put myself out there. I started becoming a lot more involved in clubs, I started making a lot more friends. I was just doing so much better overall, especially compared to the previous quarter, and I really attribute that to this course. I cannot recommend it enough.”

Strategies to Build My Social Support

Ku, Biological Science

“As a transfer, I really appreciated that this course gave me the space to learn to label, identify, and be reflective about the various emotions I experienced while moving to a new place and trying to rebuild a social support network. After you talk to people in the class, you come to realize that a lot of people share the same vulnerabilities, which helps you learn to connect to others in a more authentic way. I really recommend you take the course just to learn how you can relate your emotions to others and take that skill out into the world.”

Timeless Knowledge and Skills

Lukas, Finance

"I would recommend this to not only students but friends, family, and everyone really. It is timeless knowledge that is and will always be relevant. In order for the world to work and for us all to understand each other, these skills are essential. Every human being can take some sort of benefit out of this program, especially in times when technology is on the rise and we unlearn a lot of interpersonal skills.

Versatile, Adaptive, and Entirely Online

Emotional Intelligence (EQ) is the ability to understand your own emotions and the emotions of others, and to use that understanding to effectively solve problems and make wiser decisions. 

In practice, people with high EQ are associated with better physical and mental health, social relationships, adaptive coping skills, and academic/job performance.

Learn the essential human skills and smart strategies to become emotionally intelligent.

Get on the fast track to succeed in your home, school, and career today.

Embeddable Topics & Engaging Activities

Update and upskill your existing programming for students or staff. Embed powerful bitesize EQ topics, skills, and exercises to energize and engage your audience. Contact: [email protected]

  • First-Year Experience Seminars & Transfer Support

  • Residential Life Icebreakers & Workshops

  • Mental Health Education & Prevention

  • Experiential Learning for Educators/Counselors/Trainers

  • Professional Development & Team-Building

See how this course is used by educational institutions:

Course curriculum

  • 1

    1. Emotional Intelligence Overview

    • History of Emotional Intelligence

    • Debunking Emotional Intelligence Myths: Heart vs. Head?

    • Debunking Emotional Intelligence Myths: Do You Have IT?

    • Debunking Emotional Intelligence Myths: Grit (Mental Toughness)?

    • Debunking Emotional Intelligence Myths: Common Sense?

    • The Five Dimensions of an Emotion

    • Emotional Intelligence Overview

    • Benefits of Emotional Intelligence

    • What Happens Inside Your Brain

    • The Secret to Achieving Balance

    • CAUTION: The Amygdala Hijack

    • Module Takeaways

    • Module Exercises

    • Reality Check: My Emotional Intelligence Skills

    • Module Feedback

  • 2

    2. Self-Awareness

    • Self-Awareness Overview

    • Five Elements of Self-Awareness

    • How to Be an Emotion Scientist

    • Emotion vs. Feeling vs. Mood

    • Decoding Bodily Sensations

    • Exercise: Decoding Your Bodily Sensations

    • Understanding Action Tendencies

    • Reality Check: My Coping Strategies

    • Labeling Emotions: How to Improve Emotional Literacy

    • Emotional Barriers and Stigmas

    • Unloading Your Emotional Labor

    • Real People, Real Examples: What Others Say about Their Emotions

    • Module Takeaways

    • Module Exercise Overview

    • Module Exercise

    • Real People, Real Examples: Emotion Gallery Walk

    • Module Feedback

  • 3

    3. Self-Management

    • Self-Management Overview

    • Reframing "Bad" Emotions

    • Identifying Your Goals & Motivations

    • Reality Check: My Goals & Motivations

    • How Emotional Resilience Works

    • When You Get a Knock on the Door

    • Exercise: Growth Mindset for Emotions

    • Exercise: Rewiring Our Brain Challenge

    • What is Coping?

    • Coping Barriers and Exercise Overview

    • Reality Check: My Coping Barriers

    • Ways to Fill Up Your Coping Toolbox

    • Adaptive Coping Strategies

    • Module Takeaways

    • Module Exercise Overview

    • Module Exercise

    • Module Feedback

  • 4

    4. Social Awareness

    • Interpersonal: Reflective Question

    • Social Awareness Overview

    • From Self-Awareness to Other-Awareness

    • Detecting Facial Expressions

    • Exercise: The Face Detective

    • Deciphering Body Languages

    • Exercise: Active Listening

    • Decoding Verbal Cues

    • Generating Insights from Emotional Data

    • Reality Check: My Personality

    • Debrief: Your Big Five Personality

    • Understanding Your Social Awareness Goals

    • Uncovering Your Biases & Assumptions

    • Module Takeaways

    • Module Exercise Overview

    • Module Exercise

    • Module Feedback

  • 5

    5. Relationships Skills

    • Relationship Management Overview

    • Elements of a Healthy Relationship

    • Giving and Receiving Feedback

    • Exercise: Feedforward

    • Conflict Resolution

    • Exercise: Establishing Your Relationship Norms

    • Exercise: Clarifying Needs

    • Exercise: Goal Sharing

    • Exercise: Just Like Me

    • Power Mentorship

    • Exercise: Conducting an Informational Interview

    • My Take on Networking

    • What Is a Sense of Belonging

    • Reality Check: Diagnosing Your Sense of Belonging

    • Exercise: Understanding Your Boundaries

    • Module Takeaways

    • Module Feedback

  • 6

    6. Putting It All Together

    • Module Overview

    • Uncovering Your Needs and Values

    • Reality Check: Your Needs and Values

    • My Personal Journey: How to Harness Your Emotion for Purpose and Resilience (Keynote)

    • Your Elevator Pitch

    • Exercise: The Brand of #Me

    • Conquering the Imposter Syndrome

    • Reality Check: Beware of the Joy Thief

    • Reality Check: Identifying Your Strengths

    • Module Exercise Overview

    • Module Exercise: Message to My Future Self

    • Real People, Real Examples #1: To My Future Self

    • Real People, Real Examples #2: To My Future Self

    • Real People, Real Examples #3: To My Past and Future Self

    • Real People, Real Examples #4: To My Past Self

    • End of the Course Message

    • Module Feedback